Privacy Policy

1. Introduction

Kumberland Resort Group ("we," "us," or "our"), operated by KY Resorts Management, LLC, is committed to protecting the privacy of visitors to our website and guests at our properties. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and mailing address when you contact us, make a reservation, or subscribe to our newsletter.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on the site.
• Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience. See our Cookie Policy for more details.

3. How We Use Your Information

We use the information we collect to:

• Process and manage reservations and inquiries.
• Send newsletters and promotional communications you have opted into.
• Improve our website, services, and guest experience.
• Respond to your requests, questions, and feedback.
• Comply with legal obligations and protect our rights.

4. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose information when required by law or to protect our rights and safety.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Opt out of receiving marketing communications at any time.
• Request information about the data we hold about you.

To exercise any of these rights, please contact us at info@kyresortsmanagement.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: